Privacy Policy – PrepHires Ltd

Last Updated: October 2025
Company Name: PrepHires Ltd
Registered Office: London, United Kingdom
Contact Email: contact@prephires.com
Website: www.prephires.com

1. Introduction

PrepHires Ltd (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services — including CareerBridge by PrepHires, ATS Resume Services, and all other professional development programs.

By accessing or using our services, you consent to the terms of this Privacy Policy.

2. Information We Collect

We collect information to deliver personalized career and learning services effectively.
The types of data we may collect include:

a. Personal Information

• Full name, email address, phone number, country of residence

• Educational background, experience details, LinkedIn profile links

• Payment details (handled securely by our payment gateway; we do not store card data)

b. Usage Data

• Browser type, device information, IP address, and session activity

• Referring websites, pages visited, and interaction timestamps

c. Project Submissions (CareerBridge)

When you submit a project for review, we collect content files, links (Google Drive, GitHub, Figma), and communication logs for evaluation and certification purposes.

3. How We Use Your Information

We use your data to provide, maintain, and improve our services. This includes:

• Delivering purchased services (e.g., resume, LinkedIn, CareerBridge projects)

• Sending confirmation emails, feedback, and project results

• Issuing certificates, experience letters, or recommendation letters (where applicable)

• Customizing user experience based on skill level or domain

• Communicating new updates, offers, or service improvements

• Ensuring compliance with legal and tax requirements

4. Data Storage and Security

Your data is securely stored in encrypted servers located in the United Kingdom and other compliant international regions.
We implement technical and organizational measures — including encryption, access control, and limited data retention — to protect your information against unauthorized access or misuse.

5. Sharing of Information

We never sell, trade, or rent user data.
Information may be shared only when necessary:

• With verified PrepHires team members for service fulfillment

• With third-party tools (Google Workspace, payment gateways) — strictly for operational purposes

• With legal authorities, if required by law

All partners and processors are GDPR-compliant.

6. International Data Transfers

As a UK-based company serving clients globally, data may be transferred and processed outside your country of residence.
Such transfers comply with UK GDPR and relevant international safeguards to ensure equivalent protection.

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of your personal data

• Correction: Update or rectify inaccurate details

• Deletion: Request deletion (“Right to be Forgotten”)

• Restriction: Limit processing under certain circumstances

• Objection: Withdraw consent for marketing or data usage

You can exercise these rights anytime by emailing contact@prephires.com.

8. Cookies & Tracking

We use cookies to enhance website performance, remember preferences, and analyze usage patterns.
You can disable cookies through your browser settings, though some site features may not function optimally.

9. Retention of Data

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy — typically:

• CareerBridge projects: up to 12 months after completion

• Resume & LinkedIn services: up to 6 months after delivery

• Marketing & analytics data: up to 24 months

After these periods, your data is securely deleted or anonymized.

10. Communications & Marketing

By subscribing or signing up for a PrepHires program, you consent to receive relevant communications (project updates, feedback, or offers).
You can opt out anytime via the unsubscribe link or by contacting us directly.

11. No Refund Policy

All services — including resume optimization, cover letter writing, and CareerBridge projects — are non-refundable due to the customized, digital nature of our work.
Please review all service descriptions carefully before making a payment.

12. Children’s Privacy

PrepHires services are intended for users aged 18 and above.
We do not knowingly collect or store personal data from minors. If you believe a minor has submitted data, please contact us for immediate deletion.

13. Changes to This Policy

PrepHires Ltd may update this Privacy Policy periodically to reflect service or legal changes.
The updated version will always include the “Last Updated” date at the top of this page.

14. Contact Us

For any privacy-related questions, requests, or concerns:
📧 contact@prephires.com
🌍 www.prephires.com
📍 Registered Office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

Your trust is important to us. We are committed to protecting your privacy and being transparent about our data practices.