Terms & Conditions

Please read these terms carefully before using our services.

Last updated: July 2025

1. Service Agreement

By purchasing any PrepHires package, you agree to these terms and conditions. Our services are designed to provide job preparation support, career guidance, and skill development. We commit to delivering all promised services within the specified timeframe.

2. Package Validity

All packages are valid for exactly 1 week (7 days) from the date of purchase. This validity period cannot be extended or transferred. Services must be utilized within this timeframe.

• Package validity starts immediately upon payment confirmation

• Unused services within the validity period will not be refunded or carried forward

• Emergency extensions may be considered on a case-by-case basis

3. Payment Terms

Full payment is required before service commencement. We accept various payment methods including UPI, credit/debit cards, and net banking through our secure payment gateway.

• All prices are in Indian Rupees (INR)

• Payment confirmation triggers immediate service activation

• No refunds after service delivery begins

• Pricing may change without prior notice

4. Service Delivery

Services will be delivered through multiple channels including email, WhatsApp, Zoom sessions, and our online platform. Response times and delivery schedules are outlined in each package.

• Resume and cover letter delivery within 48 hours

• Mock interviews scheduled within 24-48 hours of request

• Job leads provided daily as per package specifications

• WhatsApp support available during business hours

5. Client Responsibilities

Clients must provide necessary information and documents promptly for effective service delivery. Cooperation and timely communication are essential for optimal results.

• Provide accurate personal and professional information

• Submit required documents within 24 hours of request

• Attend scheduled sessions punctually

• Maintain professional communication

6. Privacy & Confidentiality

All client information is kept strictly confidential and used solely for service delivery. We do not share personal information with third parties without explicit consent, except as required for job application processes.

7. Limitation of Liability

PrepHires provides job preparation services and career guidance but cannot guarantee job placement or specific outcomes. Our liability is limited to the amount paid for services.

• We do not guarantee job offers or interview success

• Results depend on individual effort and market conditions

• We are not responsible for third-party actions or decisions

8. Refund Policy

Refunds are only available before service delivery begins. Once any service component is delivered, no refunds will be processed.

• Full refund available within 2 hours of payment if no services delivered

• No partial refunds for unused services

• Refund processing takes 5-7 business days

9. Modifications

PrepHires reserves the right to modify these terms at any time. Clients will be notified of significant changes via email. Continued use of services constitutes acceptance of modified terms.

10. Contact Information

For any questions regarding these terms or our services, please contact us at:

Email: contact@prephires.com

Phone: +91-7302150350

WhatsApp: +91-7302150350